Urgent Primary Care Centre Pathfinders in Wales: Annex B – literature review
Authors: Michael Wilson and Professor David Pontin
Published on: 5th July 2021
- All Wales/National
Urgent care is often discussed together with emergency care.
In a review of urgent and emergency care terminology (Turnbull et al 2019), it was found that four broad constructs are used in forming their definitions: physiological factors, relational language, health service characteristics, and patients’ perceived needs. There can be a lack of specificity around the terms with overlapping or ambiguous characteristics.
This can result in ‘urgent care’ and ‘emergency care’ being used interchangeably, which can cause confusion to service users. Therefore, a clear understanding of what constitutes ‘urgent care’ is needed.
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Annex B - literature review
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