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What if I need support to take part in screening

Understanding the information

If you, or a person you support needs help to understand or read the information sent, please contact us. We can provide you with information in different formats.

Going for my appointment

If you, or a person you support needs extra help going for screening, contact your doctor’s surgery or clinic before your appointment if you:

  • Need an interpreter, because Welsh or English is not your first language.
  • Have a disability, so the doctor’s surgery or clinic can offer you an accessible appointment.
  • Use an assistance dog.
  • Need a carer to come with you.
  • Are caring for someone who cannot make decisions.
  • Have Power of Attorney for health and welfare for the person invited. You would need to bring ID and the Power of Attorney document to their appointment.

Travelling to my appointment

If you think you are eligible for help travelling to your appointment, you can contact Patient Transport Services at your local hospital. They may be able to help you.

Healthcare travel cost scheme

As the cost of living is affecting many of us, it is important to know what help is available from the NHS.

While financial support for attending routine screening appointments is not provided under the Department of Health rules, some people who need to come back for further tests may be eligible for financial support.

The NHS ‘Healthcare Travel Costs Scheme’ (HTCS) sets out clear guidance to people about when financial help can be provided. The scheme has a strict eligibility criteria. For those who are eligible, the scheme supports the cost of travelling to hospital or other NHS premises for NHS funded treatment or diagnostic tests.

To check if you are eligible for financial support, visit the NHS ‘Healthcare Travel Costs Scheme’ (HTCS) web pages for more information.